Shipping policy

Last updated: 07/05/2026

We currently ship to the United States, Canada, United Kingdom, Australia and New Zealand.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking once your order ships.

Estimated delivery times

Delivery times are estimates from dispatch and are not guaranteed. Delays can occur due to carriers, customs, weather or peak periods.

Shipping rates

Shipping costs are calculated at checkout based on your destination. [Describe your offer here — e.g. "Free shipping on orders over $X."]

Customs, duties & taxes (international orders)

Orders shipped outside the United States may be subject to import duties, taxes or customs fees charged by the destination country. These are the customer's responsibility and are not included in the product or shipping price. Please check your local rules before ordering.

Tracking

Once shipped, you'll receive a tracking number by email. Please allow up to 48 hours for tracking to update.

Lost, delayed or damaged shipments

If your order is significantly delayed, lost, or arrives damaged, contact us at support@getunwyn.com and we'll help resolve it. Please report damaged items within 7 days of delivery with photos.

Incorrect address

Please make sure your shipping address is correct at checkout. We are not responsible for orders sent to an incorrectly provided address; re-shipping may incur additional charges.

Contact

Shipping questions? Email support@getunwyn.com.